Terms of service

OVERVIEW
Welcome to Roowe! The terms “we,” “us,” and “our” refer to Roowe. Roowe operates this shop and website—including the information, content, features, tools, products, and services—so as to provide you, the customer, with a suitable shopping experience (the “Services”). Roowe is supported by Shopify, which enables us to provide the Services.

The terms and conditions below, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use the Services.

SECTION 1 – ACCESS & ACCOUNT
By accepting these Terms of Service, you represent that you are of the age of majority in your state or province of residence and that you have given us consent to allow any minors associated with you to use the Services on devices you own, purchased, or manage.
To use the Services—including browsing our online stores or purchasing products and services—you may be required to provide certain information such as email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you hold all rights necessary to provide such information.
You are responsible for all activity under your account and for safeguarding your account credentials. You must not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We strive to provide accurate presentation of our products and services in our online stores. However, the display of product colors and appearance may vary depending on the device you use to access the store and the settings and configuration of that device.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.
All product descriptions are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue any product at any time and, from time to time, to limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Roowe reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not confirmed until Roowe confirms acceptance. Before accepting an order, we must receive and process payment. Please review your order carefully before submission, as Roowe may be unable to accommodate cancellation requests after acceptance.
In the event of refusal, modification, or cancellation of an order, we will notify you using the email, billing address, and/or phone number provided when you submitted the order.
Your purchases are eligible for return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that you are purchasing for personal or household use and not for resale or export.

SECTION 4 – PRICING & BILLING
Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be reflected in your order confirmation email. Unless otherwise specified, posted prices do not include taxes or customs duties, or shipping, handling, and import charges.
Prices posted in our online stores may differ from prices offered in physical or other online stores operated by third parties. From time to time, we may offer promotions within the Services that affect pricing and that are subject to terms and conditions independent from these Terms. In case of conflict between a promotion’s terms and these Terms, the promotion’s terms will prevail.
For all purchases made in our stores, you agree to provide accurate, current, and complete purchase, payment, and account information. You agree to promptly update your account and other information, including email address and credit card numbers and expiration dates, to enable us to complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is truthful, accurate, and complete; (ii) you are authorized to use such credit card for purchases; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at posted prices, including shipping and handling fees and all applicable taxes.

SECTION 5 – SHIPPING & DELIVERY
We are not responsible for shipping or delivery delays. All delivery timelines are estimates only and are not guaranteed. We are not liable for delays attributable to shipping carriers, customs procedures, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services—including, without limitation, trademarks, branding, text, visuals, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof—are owned by Roowe, its affiliates, or licensors, and are protected by patent, copyright, and intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material relating to the Services without our written consent.
Roowe names, logos, product and service names, designs, and slogans are trademarks of Roowe or its affiliates or licensors. You must not use such marks without Roowe’s written permission.

SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services, which we do not monitor, control, or input.
You understand and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions.

SECTION 8 – THIRD-PARTY LINKS
The Services may include materials and links to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Roowe is operated on Shopify, which enables us to provide the Services. However, sales and purchases you make in our Store are made directly with Roowe.

SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy [LINK], and certain personal data may be subject to Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK
When you submit, upload, post, or otherwise transmit any ideas, suggestions, or reviews (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use and display such Feedback for any purpose, including commercial purposes.

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
From time to time there may be information within or related to the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct or update information at any time without prior notice.

SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services for illegal or malicious activities, to violate intellectual property rights, or to transmit false, harmful, or misleading information.

SECTION 14 – TERMINATION
We may terminate this agreement or suspend your access to the Services at any time, without notice, at our discretion.

SECTION 15 – WARRANTY DISCLAIMER
The Services and all products offered are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Roowe and Shopify shall not be liable for any damages, including direct, indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Roowe, Shopify, and their affiliates, employees, and agents from any claims, losses, or damages arising from your use of the Services or your violation of these Terms.

SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms, together with any related policies, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.

SECTION 20 – ASSIGNMENT
You may not assign or transfer these Terms without our written consent. We may assign or transfer them without notice.

SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Roowe is based.

SECTION 22 – HEADINGS
Headings are for convenience only and shall not affect interpretation.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE
We reserve the right to update or change any part of these Terms at any time by posting updates on our website. Continued use of the Services constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to
rooweshop@gmail.com.