Shipping policy
🕐 Order Processing Times
All orders are processed within 1–3 business days after payment is received.
Orders placed during weekends or public holidays will be processed on the next business day.
🚛 Delivery Times
Shipments are usually delivered within 5–8 business days after order processing.
Delivery times may vary depending on the destination and the courier used.
💳 Shipping Costs
Shipping costs are automatically calculated at checkout based on the weight, size, and destination of the package.
🔗 Courier & Tracking
Once your order has been shipped, you’ll receive a tracking number to monitor the delivery status.
📦 Delivery Area
We currently ship throughout Europe.
🙋 Claims
If you receive missing or damaged items, you may file a claim within 7 days of receiving your order.
If your shipment appears lost, please contact us within 20 days from the order processing date, and only after the estimated delivery period has passed.
📩 Contact Us
- Email: rooweshop@gmail.com
- Hours: Monday – Friday, 9:00 AM – 5:00 PM
🛑 Limitations
Please note that shipping destinations cannot be changed once an order has been placed.